Saturn guarantee only valid with receipt? Laptop bought 1 week ago, 2 year warranty?

I bought a laptop at Saturn a week ago and still have the receipt. It just says how much it cost, how I paid, etc. But nowhere does it say that I have a 2 year guarantee. I called the Saturn customer service hotline before buying, and the lady told me on the phone that every product has a 2-year guarantee with a receipt.

Does that mean if something breaks, I can only drive to Saturn with the receipt and the product and my guarantee is still recognized? So even though it's not explicitly stated on the receipt?

With ALL companies, you ALWAYS only have what you have in writing!

https://www.verbraucherzentrale.de/wissen/vertraege-reklamation/kundenrechte/gewaehrleistung-des-haendlers-5057

https://www.it-recht-kanzlei.de/garantie-gewaehrleistung-unterschiede.html

The manufacturer grants a guarantee… He doesn't have to grant anything

The dealer grants a guarantee. This is required by law.

So there will never be a guarantee on a receipt. And something about warranty does not have to be on it, since this is required by law anyway.

So if something is broken you can drive to Saturn with your receipt.

Or you can of course contact the manufacturer directly. They will then tell you whether they give a guarantee and / or whether this applies to your problem.

The statutory dealer warranty is valid for 6 months. The buyer has to prove for up to 2 years that the product is (was) defective. Difficult, not to say worthless. The dealer can of course extend the deadlines voluntarily.

By law, the dealer must offer a 2-year warranty. It doesn't have to be on it anywhere, it is in the BGB and is binding.

Guarantee is a voluntary service by the manufacturer. For this there's usually something with the device (a small piece of paper in the packaging or something). If this is not the case, it may be that the manufacturer does not provide a garnatie.

Or that which always applies by law anyway and therefore does not have to be mentioned again in writing…

Does that mean if something breaks, I can only drive to Saturn with the receipt and the product and my guarantee is still recognized?

No, that is not what it is called. It is very likely that this is not a question of a guarantee, but of the so-called "guarantee". However, this only refers to those flaws that were at least partially present at the time of purchase and not also to those that only arise afterwards. So if the part breaks after purchase, there's no "warranty" on it.

During the first 6 months, however, the so-called "reversal of the burden of proof" applies. If a defect becomes visible during this time, the (can be assumed) assumption applies that the defect has already been present or has been created from the start. From the 7th month onwards, however, the dealer can then demand proof from the buyer that the defect already existed when the article was handed over to the buyer.