Is the program not working properly due to a problem?

I have the following problem:

I recently bought the game Cars for PC. I have a Windows 7 laptop on which the game can be started properly. But as soon as I want to play story mode, the game closes and I get an error message (see title).

Does anyone have any idea why this is so? LG

Ne lso ich net but that can also be a back of the CD or die.cd is scratched