Unfortunately, my laptop and the external hard drive that was in use fell down.
Since then, the laptop has not recognized the external hard drive. I worry that it's broken. And in Explorer I noticed that (drive?) F: / Desktop has a blue question mark in front of it.
What's going on - can I fix the error and how?
I have a TOSHIBA laptop (probably Satellite) and Windows 10.
I'm grateful for help, greetings
You can't do anything anymore, if the full jug is knocked down, something could actually be broken, hard drives are built inside very sensitively. You can only hope to save the data, or reinstall the drivers, but that will probably not work, otherwise reconnect again.
Reconnect? Do you mean connect the external hard drive to the laptop? And what about the blue question mark in front of the F drive in Explorer? This is also there when the external hard drive is not connected at all.
That could indicate an error message, but I have no idea of win 10, I still use 7, reinsert usb, maybe you are lucky.
Well, you should only get the knowledge and special tools you need or the damage can get much worse.
Does the record do anything or is it completely dead?
There should be a specialist - who gives a sign of life then the damage can still be manageable. Doing it yourself causes more damage in 8 out of 10 cases and causes the cost of data recovery to explode.
PS.: You have a PM!
The light on the plate comes on when it is connected and it works / rattles inside. Sometimes it sounds like a crackling sound. Only the laptop doesn't recognize them…
(Also in Explorer, the blue question mark in front of the "F: / Desktop" drive even if the external hard drive is not connected.)
Hard drives and / or technical devices are very sensitive. You know e.g. B. That one should not move a PC jerkily when it is switched on. If the HDD is working with access, it is not in the idle position, i.e. The read and write heads are loosely in the HDD, they are accessible. But you should actually know that from school? Lapi fell down… END in the field… Do you have backup copies? Then - only then - can you limit the damage. And if you deal with the Lapi like this, you should rather write a typewriter.
The worry that your hard drive is broken is more than justified… And it will be.
At best, Windows recognizes that a disk is connected - but that's about it.
Troubleshooting: New hard drive.
