What I mean is that if you have a problem on your laptop and you can't solve it yourself, you call a certain number and you give them access to the laptop and they solve the problem. I only know one for Norton but I wanted to know if Apple also does something like this or someone else who is limited to it.
You mean customer support and teamviewer would then be the tool for remote diagnosis
Hi, yes Apple has that this user has no name because the Apple employee tries to connect to the Apple device via the serial number with a special program. All you have to do is give Dan access.
The people are called manfred, sonja or bernd.
service employees, administrators, IT specialists
if you give me remote access to your computer, I could also search for errors on your computer
