So I have a problem and I reset my laptop and then he automatically made an update, then my battery was empty and now it just goes on and off and the update does not go ahead. I know you are not a technician but maybe someone of you knows what you can do there.
Is it Windows 10 or what operating system?
Connect the power supply and leave it connected during the installation, "reset" again and then carry out again.
Unfortunately I don't know that exactly but I think it is Windows 10
I have charged it and it is full but it is only at 64% of the Uptades
As I said, either wait now or answer as suggested in the proposal.
Update: It still doesn't work
: (Sorry if I annoy you but is my laptop broken now?
Did you "reset" again?
And then set up completely new, but you should now ensure that the battery does not discharge again.
You might want to take a look at how to completely reinstall WINDOWS 10: