I had to create a Paysafecard account today, because I want to make a purchase over 30 euro and bought the cards in 25 and 2x 10 euro. 😬
Now I just wanted to sign up, but if I try to authenticate that via the app is because I have to complete the registration on http://www.paysafecard.com. Then I try exactly that on the laptop and there's that the login is currently not possible.
I tried that a few times and it did not work again and again.
You probably received a confirmation email. Did you get that or clicked on the link or the code (I do not know how paysavecard does that) where entered?
I have confirmed the e-mail and received the code and then also entered.