Is it normal that you get a virus warning from provider?

Sw
4

So my friend uses 1&1 as a provider and when he was still surfing the Internet with a Windows XP laptop without any antivirus in 2014 and he also wants to download music from some Russian site, he then received a warning from 1&1 that he did Antivirus is supposed to install because of alleged virus attacks or something.

And I wanted to ask you whether Trojans can really attack providers? And is it normal that you get such a warning?

oy

Think someone tries to turn you on anti-virus software and uses the logo and details of 1&1.
Register with 1&1 and ask.

br

Is the person at the other end really from 1&1?

If so then I have only one idea.

I think the provider would not find it so cool if your friend or his device suddenly hangs in a bot network and contributes to DOS attacks…

Ultimately, that's actually his thing.

Otherwise I could not imagine how it could harm the provider.

fo

He may have actually caught malware on some page. Then it has e.g. Funny spam sent or other computers attacked. One of the victims then complained to 1&1 and they then advised him to clean the computer. I don't think that the provider itself was the goal.

I actually find it really useful because such bots / malware only harms others, whether 1&1 now has something in the terms and conditions because of warning / reason for termination, I don't know, but it can be.

Of course, only if the mail was really from 1&1 and not a fake itself.

Ch

Otherwise I could not imagine how it could harm the provider.

damage to reputation

Inclusion of IPs from this provider in spam lists