I have a problem with my laptop! A few days ago I still used it and everything went perfect. Off, put on the sofa and turned back on today and then? My touchpad / mouse pad does not work anymore, the laptop goes EXTREMELY slowly up and down. Have just searched for updates, which were also found, installed, restarted - still the same problems.
The mouse pad is also not disabled by the FN + F6 key combination. All FN functions work fine, but nothing happens with the mouse pad feature.
Generally, the laptop now needs a long time to shut down and start up.
What shall I do now? What is this? How can it be that the laptop just does not work properly out of nowhere? Also at start up, the taskbar was transparent at the bottom, even though I had the transparency turned off. Also at the bottom of the taskbar at connections was a symbol, which I had never seen before. Sometimes I can also press the Windows key and it does not happen - then it is all at once again. Also, if I press the Windows key, sometimes I can write something under Search and sometimes it does not accept that? There are no further updates available…
Acer ES1 711
Windows 10 64-bit
That sounds like a virus. Were you somehow on the Internet and maybe caught something?
Could be, only I would not know where from? But what could I do if it is a virus?
Difficult as the laptop is new you could put it on again. Maybe an anti-virus program will help you in retrospect.
I'll look into the virus program, otherwise I'll have to put it on or off.
Let's run superantispyware over there.
This happens. Do you should clean up your notebook completely. And the less you fumble around the better. Reboot, change the usage time and update the operating system (can take a long time), Check the startup program, delete everything you or your PC do not need. So a proper slimming diet. Indepe