My sister's laptop flickers, for a long time she has not updated Intel drivers, Acer drivers or Windows drivers. She started an app and got an error message: Windows.exe error. I typed it is because of the graphics drivers because the screen lights up and flickers, but for some reason I can't update them. It is not possible to open the settings.
Virus? Windows.exe?
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Enter "Update" in the Windows search bar, then you should come to the setting. Then check for new updates and install them.
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But maybe it is also due to some graphic error on the hardware side. How old is the laptop and did it come when you clicked on Windows.exe?
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If you can't get it right, go to your local IT service.
Unfortunately I can't use the search bar as it refreshes all the time. It is a laptop that is only used for university purposes, ie a virus is very unlikely because it has quite a few antivirus software installed. Can I open the settings with a shortcut?
With the Windows Key. If nothing works then start in "safe mode" (see operating instructions or on the Internet). Speaking of which, have you ever tried to restart the laptop?
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How old is the PC or the hard drive in the laptop. If a hard drive is used for too long, it will also become slow and may refuse access because it simply does not load fast enough (over 5 years, after which you can see that it is slowly giving up).
But if you then notice when starting up, it will take forever.
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"Quite a lot of anti-virus software installed" is bad. Because they hinder each other and trigger false alarms. Just install one and then it fits. Even if you only use the Windows Devender, that should be enough. If you click on things with your mind.
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What do you mean with Windows.exe actually? Did it only happen after that?
Or when did it happen to them?
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Have you been installing any programs lately? Maybe they spin around. Then start and uninstall in safe mode