For a long time it has happened every 30-60 minutes that my laptop suddenly just couldn't access the Internet. He is still connected to the network but no longer has internet. What it always fixed was to briefly disconnect and reconnect. But now it happens much more frequently, every 10 minutes at the most, and it is no longer enough to just disconnect and reconnect; I have to completely deactivate the laptop's Wi-Fi function, whereupon even the icon disappears for a short time, and I have to then switch on again and connect to the network, although it still happens that it doesn't help and I have to do it again until it works. For some reason my laptop, which has a fairly high performance (Asus G Series, 16GB RAM, intel core i7, NVIDIA Geforce GTX 980M) suddenly hangs now and then (mouse only moves with a delay). And it happened 2 times that he had a blue screen (kernel_security_check_failure). Anyone have any idea what I can do? I really need the PC, I'm currently studying (online), so I can't possibly watch lectures or take part in Zoom conferences, the problems have worsened right now that I moved yesterday and I have no alternative. Please help me
PS: I'm with o2 and have a 50mbit homespot that works well and stably for my cell phone. Before that there were problems with the PC too (also CO2, other line), but not nearly as bad and no blue screens, so I don't think it's the router
Go to Settings, then Advanced Settings, then Network Troubleshooter or Adapter Options.
The rest is self-explanatory!
Try to open CMD (command prompt), there execute the following command: "ipconfig" and look for what is written for "standard gateway" - you can call this IP normally on your home router via browser… If that works, try to log in there - you have you from your router the access data?
There's a log there, where you can check whether there are connection problems via DSL / cable / fiber optics / LTE.
Thanks in advance, I'm in the system log, but I can't really see what is meant everywhere. I see my entries via cmd that I made before (I did chkdsk / f, saw it on the Internet, something was also fixed but apparently nothing that helps here), in between only "_gpio_request: gpio-53 (sysfs) status -16 and then "export_store: status -16" and that repeats itself all the time (except that the gpio thing is sometimes 52 or 56). Unfortunately, I can't do anything with…
Which advanced settings do you mean? I don't see any when I go to settings, or do you mean internet settings?
So I have already selected "Troubleshoot" and found nothing, I just can't do that because the problem doesn't exist at the moment, but it's only a matter of time before it comes back
Sounds to me as if the connection from the computer to the router is okay, but the router can't access the internet.
I'm also just noticing that it looks like the connection is going to go away when using the internet, and it stays normal when I'm not using it
I don't think so because my cell phone is connected to the same network and at the same time that the laptop has difficulty loading everything normally
You shouldn't run ckdsk, but what I wrote you. Chkdsk has nothing to do with your topic.
Okay that's an argument.
have you made any special settings on the laptop? Fixed ip address or something?
But it can also be the case that the cell phone automatically switches to cellular communications.
No, it's over
Not that I know of, at some point I reset it to the factory settings because I had a virus that I couldn't get rid of completely (more than a year ago), after which I actually didn't really change anything
I had run that before I asked the question, I did this because that thing gave me the same blue screen twice, that's a different problem. But I looked through everything and found no other log than the one in which it is written and I also don't think that it has anything to do with the router… I'm currently trying a problem treatment, but what solutions have been suggested to me so far, doesn't look so promising yet
Okay, so I ran problem detection and it tells me the network gateway can be accessed, but no network traffic can be received from the internet. With the problems found it says that the standard gateway is not available. I'm telling you this while I'm using the same network on my cell phone on which I'm writing and sending this message, while my computer says "No Internet, secured" again. If I reconnect the PC it will probably work again. I don't really understand what it could be, can something that is broken in the laptop cause it?
One more thing, he says the connection of the access point, router or cable modem to the Internet is disconnected, but that can't be because, as I said, I'm currently using the home spot with this mobile phone
