My friend bid on a laptop on eBay about a month ago. We took a good look at the seller. He only had good ratings. There were not so many reviews that it came across unrealistic. Simply a good eBayer.
Well then he bid on the laptop and spent 1000 euro on it and paid right away. (not via PayPal) Two days later, the goods were marked as shipped. Unfortunately, nothing has arrived to date. He also does not respond to inquiries or contacts. We then tried to have the money transferred back but unfortunately not successfully. We also contacted eBay, but unfortunately there was no answer here either. My friend has now given him a time limit to transfer the money back or to send us the laptop. Unfortunately no reaction.
We have the name and address. I've also found out the employer.
My friend is now requesting a payment order. It's all about money.
Should we report him to the police?
Do you have any advice
I would wait a few more days, but if it didn't work out then I would file a complaint. After all, it's about 1000 euro, which you have to earn. I hope that I could help and that that clears up quickly.
So much for buyer protection on ebay. It is real for the A…
Reporting to the police for fraud makes sense.
If you've been waiting for your laptop for a long time, I would definitely file a complaint. I also had to deal with an eBay fraud and filed a complaint. A year later, I had to go to court and got my money back. Unfortunately, not all fraud cases end up in court, but maybe the seller is known to the police.
For me it was at the beginning that you could no longer contact the seller and that is a sign that something is wrong. If he were honest, he would send the laptop.
Has insured shipping been identified? If not, then it looks very bad! He could say that he sent it, he has to prove it here, too, but a statement from the friend is enough. If insured shipping was agreed, then request the tracking number!
Not quite right, the seller only fulfilled his duty when the package arrived. I already had the case.
Then you obviously had the case with a commercial seller, certainly not with a private one.
But apart from that, nobody will be so stupid to arrange a package shipment for 1000 euro. If a package is lost, the seller is actually responsible for taking care of it. With a package you would have been unlucky anyway.
Nonetheless, it is more than obvious that a scam has occurred here and it is pointless to remind the seller of his duties.
Have a look at "Passing of Risk in Mail Order Purchase". If there's no insured shipping, it looks bad! In the case of insured shipping, the claim can be assigned (to the buyer). I don't know what a special case you had! There's no obligation! You are out of duty after handover.
The risk lies with the seller until the goods have reached the buyer. Point. The risk of uninsured shipping is also entirely with the seller. If a shipment is lost, it is not a problem for the customer, unless it has been contractually agreed. Which is unlikely to be the case.
I don't know what you mean, but I wrote that the seller has to take care of it, or it's unfortunate if a shipment doesn't arrive. This is practically none of the concern of the buyer. And yes, it was a private seller.
But ONLY with insured shipping. Since the answer you commented on speaks of insured as well as uninsured shipping, it is not clear in your comment what you are referring to.
If you refer to insured shipping, your objection makes no sense, because then you say the same thing as ssoul33.
If you are referring to uninsured shipping, you are wrong.
