Sudden freeze and humming on the laptop?

il
9

For 1-2 days I have this problem with my laptop. In the middle of a video he suddenly stops and starts to hum. There's no error message. Only the still picture and the humming and then I have to turn it off and on again. But then happens again.

In addition, yesterday I had the problem that when I locked the laptop, he suddenly restarted. I do not know if that is related.

I have virus protection installed and he is only a few months old.

pa

Does my girlfriend on her PC sometimes too. Seems to be a CPU problem. Basically just helps to buy new

Bi

That can be a lot.

After the laptop is not that old, I would just completely reinstall the operating system.

Do you want there, you should update the configuration or the drivers all.

Depending on the operating system there are also Eventlogs that show what exactly happens there.

il

Great thank you! And how do I do that?

Bi

If you ask so… Get help on the spot.

Depending on the operating system, there are different possibilities.

il

You do not have to buy a new one, you can solve that

pa

Yeah well… Why do you ask, if you know better then?

il

Because I answered the questions above😉

pa

Well, what the colleague wrote above, I have the PC from the girlfriend about all through… Therefore, my answer ;-)

br

Try Mail another browser. If the error does not migrate, it is up to your browser used.

If a new installation of Windows does not provide a remedy so you still have warranty… Send it then and describe your problem.