Installation has been in preparation for hours, what to do?

Co
1

I wanted to download Playstation remote Play on my Windows laptop, but when I wanted to open the file, it said that the installation was being prepared. Nothing happened, and I couldn't cancel the installation. I ask for help because it is extremely annoying.

mu

Restart PC, then it is at least gone. Then download again and run it maybe it will work. If not, it may not be compatible with your laptop.

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