Videos only falter- Antivirus program blame?

I have Kaspersky Total Security for a week. Previously, I had Kaspersky Internet Security. Since I have the Total S. On the laptop, the videos, e. G. If the picture stays for a few seconds, but the sound continues to run, that's only since I installed the new program, so I think it has something to do with it. Maybe who knows how I can get the problem under control?

Check if Kaspersky is not doing a rootkit search right now. That eats the most and takes a long time. In general, you can also look in the Task Manager, which still eats all resources.

Kasperky Total Security differs from the Internet Security variant in that it provides file monitoring to protect valuable data from encryption Trojans and the like.

I would first disable Kasperky completely, then you know for sure if it is the cause.

Then I would specifically switch on the individual modules and see if they have any effect.

You should still check whether the Windows Defender has switched on in parallel, which certainly ensures performance problems.

If you have changed something in the system, such as installing new software, it is obvious that problems are related to it. Just try uninstalling Kaspersky and see what happens.