Internet not working? Limited access?

Ju
2

Unfortunately the internet from my laptop doesn't work anymore.

I also have to say that the Internet works with another laptop and a PC.

Therefore one can exclude router problems etc. Well.

Just for info: I have absolutely no idea about the topic.

I have Windows 7 and a Fritzbox (Wi-Fi)

In the window under the wireless network connections, my Fritzbox has limited internet access.

In the network and release center, everything is empty at the top, where the PC name and Internet box are normally located.

Maybe the network card is also defective?

The Change adapter settings window is completely empty, where the connections are normally.

I would be very grateful to you for helpful answers.

he

When you open your network and sharing center, there's a "Fix Problems" option under "Change Network Settings". Click on it and select "Internet connections". Click "Next" and select "Troubleshoot Internet Connection Problems". Now your system will try to repair itself. If this does not lead to success, you can reset your computer to a point in time before the problem occurred:
Simply run the rstrui command. After a few seconds and an information window, you can select an appropriate time. You should deactivate your virus protection during the restore. This does not change personal data, only the old system settings and program versions are restored.
It is possible that your Laotop is not assigned a correct IP address. Check the settings of your adapter under "Internet protocol version…". Then click on "Properties". The options Obtain IP address and Obtain DNS server automatically should be active.
Sometimes it helps if you disconnect the router from the power supply for about a minute and then turn it on again. Then your laptop will automatically be assigned an IP address again by the router.

Ju

First of all, thank you for the quick answer.

Item 1: Result: Diagnostic Policy Service is not running.

Point 2: done, but nothing has changed.

Point 3: as already described, I'm not shown any network connections. Here is probably the mistake that you have to get to the bottom of somehow.

Point 4: tried more often.