Headset is not displayed?

ma
- in Lenovo
8

I bought the Recon 50 p headset from Turtle Beach. I have the following problem:

I can hear sound but I can't use the microphone and the headset is not displayed in the settings. I connected it to my laptop (Windows 10). Plugged into the right connection and I'm uncomfortable.

Laptop is a lenovo.

ma

I mean unreasonable

Rh

The problem is the combination plug of the headset. If the audio input of the laptop is not designed for combo connections, then you can only connect headphones or speakers - or either / or, unless your Lenovo has separate audio inputs and outputs. You need a headset with a USB port.

An

It was the same with my headphones at first. I solved the problem by uninstalling the audio driver in the device manager and then clicking on "search for hardware changes".

ma

OK thanks. An adapter would be enough right?

Rh

Yes. The @ThedOLIVERator trick could also work, but it's worth a try. Without details on the exact Lenovo model, that's guesswork.

ma

Just tried it but doesn't work. Could you recommend an adapter?

Rh
ma

OK thanks