We use the Webex app for webinars. We often want all participants to switch on their cameras. Unfortunately, I can't do it, which is why I'm looking for help here.
According to Webex, when I have the camera on, it only shows an image from a crossed-out camera. Unfortunately, the F8 key doesn't change anything.
I have already tried whether it is Webex itself, but the same crossed-out camera is also displayed when I open Skype, for example.
According to the settings, the camera is activated for apps.
When I open the camera on the laptop myself, it says that the camera can't be started because it is apparently already being used by another app.
I'm really in a fix, I hope you can help me.
I have a Lenovo laptop with Windows 10.
FN + F8?
Otherwise, search for the device manufacturer and reinstall the cam driver
Does this tell you something: Windows Camera App error code 0xA00F424
You may need a new driver. Or the antivirus software is blocking the system.
I don't have any antivirus software
Yes there are 2 options
Deactivate the anti virus software and test or reinstall the driver
Is it a laptop cam or a usb cam? The manufacturer and model of the laptop would be good, otherwise you can send the driver link
Then it's probably the driver.
It's a laptop cam
As far as I know, the built-in webcam on Lenovo laptops can be switched on and off with the F8 key. - It should have a camera symbol.
If the message that the switched-on camera is being used by another app does not disappear, close all applications on the laptop (apps + programs) and then restart the laptop, ie: select "Restart" in the switch-off menu.
After that, everything should be fine again.
I tried that. Unfortunately, everything didn't work
Can i trust the site and download this: https://www.microsoft.com/.../windows10
Are you sure you didn't make a mistake?
Certainly, because this is an official Microsoft site.
Just why would you want to download a Win10 ISO file? - Do you want to reinstall Win10 because of the webcam problem?
That would not be the first choice. - I'm afraid that this will only cause you new problems.
Model and type
E.g. Hp probook 7141
