3 Usb ports do not work anymore?

ma
5

Have just bought a laptop (medion p6600) and I'm putting everything up (windows 10 x64) … Have my external hard drive connected to one of the 4 ports as the laptop suddenly restarted. I guess short circuit or so. Since that is only 1 usb slot from 4 (2 right 2 left). Have also tried in bios but synonymous there I get only from a usb port strom.Hab I made a 3 ports with a broken usb? They are so soldered to each other so I think that's funny…

ma

Yes, it will be like that

Vo

I would not do any own experiments there.
In no case open yourself and screw because the broken seal the warranty expires.

Have you screwed it nevertheless, I would try to check the power supply of the USBs. That something is wrong with the bios will be unlikely with a new laptop.

Aldi is usually very kullant and exchanges devices sometimes against a new device, although it is actually in the factory for repair.

So that you can leave the device right there, I would de-personalize it.

Take the purchase receipts so that the seller has collateral. Copy of the account receipt with a blackened account balance and give the copy to the seller. So he has a lot of data to understand the payment.

In the bios I would change something last.

By connecting a hard drive, you probably can't produce such an impact on your laptop.

The power connections are on a laptop only about 1.5mm in size and are color coded. But there are also bus connectors that rather serve for the data. Have not opened any Aldilaptop yet.

Youtube but sometimes for your laptop "USB Repair" if you like English videos. Or just repair…

Sw

Tja Aldi notebook are of the qualtität never to be expected but also concerning the lifetime.

ma

First ml I know myself reasonably with laptops and have the previously opened to increase the 4gb to 8. In addition, the laptop has been bought used and has no more guarantee… Had not mention that much… The problem is that I have 4 usb ports have.2 x 3.0 and 2x 2.0 … Although they are opposite I have managed to break 3 … I'm not sure but that means usb controller broken

Vo

OK. If so…