Keyboard from laptop spinning on. (a becomes aq1, d becomes de3 ,.)?

When connecting an external keyboard, it works fine, but I would like to use the laptop.

A = aq1

B = b

C = c

D = de3

E = de3

F = fr4

G = g

H = h

I = ki8

J = ju7

L = lo9

M = m

N = n

L = lo9

O = lo9

P = öp0

Q = aq1

R = fr4

S = sw2

T = t

U = ju7

V = v

W = sw2

X = x

Y = does not exist.

Z = z

PC restarted several times and Windows has been reset. No new windows updates.

Does your laptop still have warranty? It is best to contact the customer service where you purchased the product. They can certainly help you.

Only on Monday I can call there again: /

I first hope for competent advice here in the forum

You also looked for driver updates right?

test another socket, keyboard on another computer, test other keyboard on the same computer?

Load drivers from the manufacturer, see if "Gaming Mode" is turned on or the keys have been reprogrammed.

Maybe a water damage on the keyboard? In this case, several keys react simultaneously at the press of a button. Had the same problem after an accident with cocoa.

Maybe remove keyboard and clean contacts… Check cable.

That's the keyboard in the laptop

Aso sry

On the hardware it does not seem to lie.

In the internet, I also found some things that did not help with me:

https://answers.microsoft.com/...5601cd24d7

I have the same problem with Magic Keyboard anyone resolved that?