Windows 10 shutdown not possible?

Di
6

I've had a problem for hours now that I can't get my laptop to shutdown or restart. I keep getting the message: "If you shut down the PC now, unsaved data can be lost from other people who use the PC", which I can't understand because I only have one account. If I go to "Shutdown anyway" nothing happens.

Ch

Pull out the battery and / or disconnect the box from the power

Ka

The program hangs.
Just take the electricity away.

er

If all that doesn't fit in the answers, then just reinstall Windows.

br

Press the Power button for longer than 5 seconds.

Di

It worked, thank you.

br

SUPI! 👍👍👍