Yesterday my printer only prints black and white on my laptop, on my cell phone it prints in color, does anyone have any tips?
Change color cartridges, they may be empty.
Reinstall drivers and software.
No, they are not empty because the cell phone prints in color without any problems
What and where is the driver? Sorry I don't know that much 😅
In the device manager. First make the new software maybe enough.
Look under the point printer properties whether the printer was set to black and white. Alternatively, take a look in the printer's control panel in the settings to see whether it has been switched to black and white or, if necessary, to an eco mode, which can also be used to switch the printing to black and white on some devices.
In the photo I first see that the printer is OFFLINE.
Maybe that's the problem. Is a cable loose?
You can select this in the advanced settings for the pressure.
