I would like your help please.
I'm currently doing an apprenticeship as an IT specialist for system integration and I'm in my second year of training. I have a feeling that I was being exploited because I don't know what one has to do in this training in the 1st and 2nd year of training and I also still know someone who has already done this training.
I always do the same task every day in the company I do the same task, for example.
1. Installation of the operating system, software and drivers.
2. I prepare the workplaces for example. Construction of the workstations, PCs and screens.
3. Documentation of the devices and license.
4. I sort the cables
5. And I work as a Hepldesk I help for example. The customers, for example, if they have problems with their computer. Windows problems, Office 365 problems.
6. I'm also upgrading the Pcs.
7. I repair the laptops and replace them if some components are defective e.g. (monitor, WLAN card, camera, battery, fan, microphone etc.)
So far I have no correction for our server, for example. Windows Server (Active Directory) or other servers so that I can see how everything is actually going! Is it normal not to have everything corrected in the second year of apprenticeship?
There are many tasks that I can do, but my boss always tells me that I'm only in the second year of my apprenticeship.
I can for example. Configure switch or router but my boss won't let me do that.
I want all corrections, but my boss won't give me that.
What do you think please and what could you advise me.
My German is not good, but I hope you understood what I mean.
There's a training framework plan for every training! Then you have to train, otherwise you can have problems in the final exam, and they have to be given to you!
Ask about it and see what is still lacking in practice. Is your right!