Mostly when updates have been installed.
The laptop is 8 years old, has Windows 7 Professional, is maintained and has massive storage capacity. He is also not used for games and memory-consuming activities.
How can that be because he does not drive down?
There may be background services that block shutdown.
To exclude press Windows + R
msconfig
on. Go to "System Configuration Utility" which will open, select the "Startup" card and click Disable All.
switch to the tab "Services" select all Microsoft services hide and disable the rest.
Then you should see if the problem persists and gradually reinstate the services until you find the service that is causing the problem. Or just gradually turn on the services you really need.
I try.
Worked