Laptop after 1 month broken and helps warranty?

Af
2

Laptop bought 1 month ago, just does not load now

Have tried everything from cable, one out to battery out

Question: Can I change the laptop now at Media Markt (bought it there) or fix it

I mean, why else is the guarantee?

fa

Yes, the guarantee should work

Ta

Guarantee is an illusion. It is not regulated in the law and only a goodwill of the seller.

What helps you here is the reclamation. That is regulated in the law. The battery is broken, which is a material defect according to §437 BGB. Go, they can choose to send him or replace him. Whichever is better for the better. Read paragraphs 433 to 439 in the Civil Code (especially not in your head), that's all settled.

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