Can I be displayed (use warranty case)?

Go
8

I have a chat with a laptop manufacturer on your website. 11 months ago I bought a laptop. After he was 3 times in the workshop, passed away 1 month where I independently scrapes the display. I say the manufacturer is to blame and they did not want to give me a warranty repair. It says in the CHAT.

Now I wrote that my fan makes strange noises and made a proof video, which is true. Now the manufacturer has offered me an upgrade to get brand new better laptop. I agreed and he said he goes through the chat again. But then he will definitely see that I had a display crack and it was never recorded that I have carried out a repair with you but secretly at one site. This is my guarantee gone.

Am I a warranty fraudster now? I thought if I install an original display, I still have warranty. That was not with bad intentions xD And yes, the previous visits to the workshop were justified.

De

If you omit a substantial "prejudice", that is already the attempt of fraud.

I'm surprised anyway that the manufacturer does not want the device to take a look at it and then dispose of it.

You do not want to pay the same damage over and over again.

Gu

I think you will not get an ad for this, at most, that you will not get the new device

Go

The Vorschaden is indeed specified in the chat, but they do not know how this damage has gone out. Means in the chat is clearly that I have a display crack, but not if I have it fixed with you or not. You have the opportunity to check this and ask if ever a display crack has been repaired for me. There would then be no. I secretly made to save costs. However, I did not write to you that I repaired it myself, if you do not want to fix it, it was eaten for me. They would take the old laptop with them

Go

Many Thanks

De

Impeccable fraud. You hide facts to gain a financial advantage.

Vi

Can I be displayed

No, you could just refuse the exchange. Then you go with the fan just to the workshop around the corner, which will probably do the same for small money.

Go

Well, but in the Twitter chat, I'm writing after a repair not that I have repaired the laptop. I did not even know that I lost the warranty. I even made sure that this is an original HP laptop display.

De

That you did not know that, NOBODY cares. For this you have to read the guarantee statement only. For that you get this yes.

And now you want to conceal an existing damage. If that is not a scam try, you have to tell me once, WHAT YOU UNDERSTAND.