I have a problem: If I take videos with my SLR, then I can't pull them later on the phone. I have a Canon Eos 2000D and use the CameraConnect app to transfer images to my phone. Videos are displayed in the app, but you can't transfer them and there's an error message. If I then transfer the videos to the laptop, and then try to pull them with the cable on my phone, I can play them in their own files, but they do not appear in the gallery and I can't share them, edit or otherwise do something with them. If I want to share the video with someone, for example via Whatsapp, it says "This file format is not supported" I hope someone can help me.
There's the problem, these file formats can't read the phone.
You have to save the videos in a different format.
Yes, I have already read on the Internet, but since I do not know it, I do not know how I can save the video in another format.
Do you have to look at the camera in the settings. There's no value if you save videos in 4K and they are too big for WhatsApp.
The net says:
Video format
MOV (Video: H.264 Inter-Frame (IPB), Sound: Linear PCM, recording level can be set manually)
I suppose certain videos also exceed the 1 minute mark? Then it does not work.
You should cut the "raw" clips recorded with the camera best anyway, even if only makeshift, into a video suitable for the mobile phone. Very good with a relatively new software from Adobe. Premiere rush. There are you for Windows and for the iPhone. To my knowledge, you can use them for free, but I do not know exactly because I have a CC subscription.
Anyway, Premiere Rush was designed to produce video clips for social media.
You have to check which video format your phone processes, and what your camera delivers? The right conversion software is there for sure! Google or Chip help there in any case, if you can substantiate your question with this information.