Microsoft surface laptop

Question

Al

Albatross5

5 years ago

8

Does anyone know how I can get out of here please help I bought the laptop today and suddenly crashed

Debonair91 · Answer 1 · 2020-05-12T19:48:13+00:00

At the bottom left of the table is "EXIT". Push on there!

Albatross5 · Answer 2 · 2020-05-12T19:53:23+00:00

Doesn't work there comes then restart I pressed it but it keeps coming back

Pajamapanties · Answer 3 · 2020-05-12T19:53:26+00:00

That is the UEFI. If you want to get out, just exit. It's at the bottom.

Albatross5 · Answer 4 · 2020-05-12T19:54:44+00:00

Doesn't work tried it keeps coming back so it briefly turns black then it comes back

Debonair91 · Answer 5 · 2020-05-12T19:55:46+00:00

Hmm maybe press any F11 or F12 key when restarting.

Pajamapanties · Answer 6 · 2020-05-12T20:05:11+00:00

You can see in the boot configuration what the boot order looks like.

From here it is also difficult to say where the problem is. The best thing is to let an IT specialist (relatives, acquaintances, etc.) take a look.

Albatross5 · Answer 7 · 2020-05-12T22:13:18+00:00

Thanks 🙏🏽

apparel · Answer 8 · 2020-05-13T01:06:04+00:00

Please go to the seller with the purchase receipt and ask for a working computer - that was the subject of the purchase contract.