I bought a notebook at Media Markt 12 months ago, but it has not been working for some reason since yesterday. Wanted tomorrow to MM, but I can't find the bill anymore.
Will my guarantee expire if I can't present the receipt?
Which guarantee exactly do you speak of? "MediaMarkt Plus Guarantee" or "Plus Protection"?
If neither, you're probably talking about the "Legal Warranty". Since MediaMarkt refers you probably directly to the manufacturer anyway.
That depends… When I bought a washing machine there, they registered me in the computer and printed out a bill.
If they did that to you as well, you can go there without a bill and they will look in the system. The prerequisite is, of course, that you go to the same MM.
If you bought the device on account, then the purchase should be noted in the internal system of the store.
If you paid by card, then i.d.R. The account statement with the corresponding debit as proof of purchase.
