We have the printer - Epson xp 345. For reasons unknown to me about the laptop prints only blank sheets, i. If I want to print something from Word, only empty sheets come out of it. I print but what comes from the phone because something out unfortunately very bad detection but at least something. Now my question is why does not it print from the laptop? Need the printer very urgently. Cartridges are all full. Printer was cleaned several times
I recommend to remove the printhead and leave the bottom in a dish with some isopropanol for about 1 hour. Then rinse with isopropanol and allow to dry.
Reinstall printhead and insert cartridges. Then start printhead alignment. Now it should work again.
Epson is scrap (own experience)
They either buy a new printer or restart their laptop and printer, or take the printer to the service technician