Is something wrong with my laptop or was something wrong with the Zoom program?

Mo
7

I had an online webinar today, where at some point the audio was only audible to me with such a big hum and with noise, everyone else could hear the lecturer normally. I went out and in twice, there was always this noise and everything was so reverberating. There was something wrong with the loudspeaker. Then I went out and went in with my cell phone. The laptop worked normally again after two hours. The laptop fell violently four weeks ago, so I have to screw it back together, then left. I don't know if it could be harmed in a way that only occasionally problems arise.

Is there a computer expert who could perhaps guess whether the problem was more the laptop or the Zoom program (program for video conferencing) ?!

Va

I'm sure it was the laptop.

Mo

Why? But isn't it unusual for it to work again?

Va

1. Everything was ok with the others

2. Your laptop already had problems or it fell down.

Mo

Can't it be that only one has problems with the transmission? Or because of a bad Wi-Fi connection?

Va

That should be your connection, and it can still be due to the Latop. Humming, noise and reverb also speak against a network problem.

br

If the part crashed to you on the floor, I would look for the fault right there, such devices are not built to function properly after a fall.

The problem is clearly on your side and not the program. The hum and the noise do not come from a bad internet connection, if the connection were bad you would otherwise e.g. Determine by constant buffering or poor image quality.

The laptop is four weeks ago
fell violently, I have to
screwed together again, then went again.

With this combination, I would almost make a bet that the hardware got one. Like any computer, a laptop is made of fine electronics, so something can break faster than you would like to assume.

The laptop worked normally again after two hours.

This supports the assumption that there's a technical defect, ultimately it can be attributed to the temperature that could cool down again after this forced break.

There was something wrong with the loudspeaker.

This should invalidate the assumption that it could be due to the program and supports the assumption that the hardware is defective.

Mo

Thanks for the good answer, I'm just irritated because it works perfectly again. It was the first time that the laptop caused problems, despite falling.