Bluetooth device not recognized?

Ef
2

I try to connect my bluetooth headset with my laptop but it does not work but on my mobile phone I tried to update the driver did not work because he was up to date and synonymous windows update was the latest!

Other devices can connect properly can explain me one?

Operating system: Windows 10

Laptop: Toshiba C50-B-14E

Ka

Here is a detailed guide to connecting:

https://www.giga.de/...-so-gehts/

What says the headphone manual?

Ef

Did not work and with me the PC says he has to install something for the headphones

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