Received empty package from Media Markt? Ar Armchair3315
Items delivered with defects (Media Markt)? Am Amaya802
Find Mac Book by serial number again? Gr Grasshopper31
Which laptop for video editing? Ac Acoustic802
My MB Pro has been with Media Markt for 2 weeks now, which I find ridiculous considering the purchase price. In addition, I could have simply exchanged it because I was even within the 14 day period when I sent it in for repair. Bought 14.07. And sent 20.07. Since I go on vacation for the day and that would not be possible without a laptop, I wanted to ask if you have any ideas on how I can approach it or whether I can only wait and drink tea.
Wait and drink tea because Media Markt does not repair itself but sends the device to the manufacturer.
The seller has the right to at least try to repair your device before giving you a new one or refunding your money. Waiting for 2 weeks is not excessive at all.
"In addition, I could have simply exchanged that one"
No, the dealer always has the right to make improvements.
No he did 'nt.
Clarify us.
You forget the two-week right of withdrawal without giving reasons in distance selling. Of course, this can't be avoided by delivering defective goods.
Edit: unclear whether the media market was not a retail store. The above naturally only applies to distance selling.
No he did 'nt. The right of withdrawal or the use of an equivalent offer has absolutely nothing to do with it. How do you want to improve "I don't like"?
Another has already done so.
Where does what from online ordering stand? If I read that, I'll take everything back.
In order to remain competitive for distance selling, many shops voluntarily offer such a revocation option
Ok, slowly you get the curve ^^
What curve?
In addition, I could have simply exchanged it because I was even within the 14 day period
The FS clearly said that there was such a deadline. Why exactly, whether forced or voluntary, doesn't matter.
Wrong, he thinks there's a deadline. Incidentally, many think so.
In order to remain competitive for distance selling, many shops voluntarily offer such a revocation option.
The FS MediaMarkt is obviously NOT - and that is their right.
You should read here:
https://praxistipps.chip.de/...arkt_98715
Media Markt is not legally obliged to do so. Since competitors such as Amazon are also taking back products that customers simply no longer like, Media Markt is tolerant. Despite the advertising promise: Not every branch has to stick to it.
