I bought the Sims 4 CD for my laptop but can't play it now. Can I only play sims on certain laptops, or did I do something wrong?
The CD must also be installed in the drive and the game.
A little more info! Without them you can't help you.
What does not work?
PS: Sims 4 can be played with any laptop. (as long as it does not go far below the minimum requirements)
What exactly is not you have setup started so the CD also executed
if you did that you will find a startbutton on the desktop
have you come so far there's an error message?
a little more info please so we can't help you.