Printer does not print from the PC?

Ni
4

I have a problem with my printer. In itself it works, it can make copies and stop printing by itself. But if you want to print from a PC or laptop, no signal is sent to the printer. Can this be due to the cable? I've tried factory settings, but it doesn't work. What could be the causes?

Sl

Did you install the printer on the pc and laptop? Go to settings, printers. If it doesn't appear there, you need to install it.

Ni

Yes, it's installed, we've had it on this PC for a long time.

ca

Can I ask you what Windows version you have?

So windows 10 version 2004 or something?

gi

Down and reinstall.

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