I do not know what to do. I bought a laptop from Notebooksbilliger.de. Then I packed windows 10 and used the key. The laptop was unfortunately broken and therefore had to be sent back. I've got a new one but the key is already in use. How can I use it again?
Just give it back? That always worked for me. It is that your "broken laptop" is still used with the operating system and your key.
Whether reuse is possible depends greatly on the type of key. At giga.de four weeks ago there was a well-informed report, sh.: