I phoned Saturn and they said to me that a warranty extension on a laptop or mobile phone is not possible is that correct?
So also a plus protection 2-4 insurance
For example, can I get a guarantee from the Allianz insurance company? After all, it's an insurance policy
I'm confused whether Saturn still my phone then picks up my phone in the repair service
An insurance must always be taken out before the insured event, with some insurance companies there's also a "lead time" until they settle an insured event. If you come with the defective device and want to buy the insurance / extended warranty, this can't work. The repair will be done at your expense if you did not object to the repair.
The warranty is a goodwill from the manufacturer (sometimes dealers, but not here).
So Saturn can offer no extension, since Saturn is not the manufacturer and does not offer a dealer warranty.
Likewise, the Alliance does not offer a warranty extension, but an electronic letter of protection.
But you have to complete this warranty extension at the time of purchase. This is nothing but a repair insurance.
Ends the normal warranty, and you THEN THEN renew, immediately ring the alarm bells