Laptop automatically shuts down?

Hi,

I always need help when I open my laptop Make (hp) the laptop shuts down again I don't know what to do!

Hm, counter question: Is the battery full?!

Yes, the battery is full

Which operating system do you use?

Windows 10

Is it possible that the PC has a defective boot manager?

At what time does the laptop shut down again? Before or after the operating system has started?

No nothing is broken

So I'm already in my destop and everything has loaded suddenly comes green screen where it says shutdown

A GREEN screen?! Take a picture.
Could it be that you have activated a green color scheme?

I would just write to microsoft support (link1) or HP support (link2) :)
https://support.microsoft.com/....com/de-de
https://support.hp.com/....com/de-de

How old is he?

Thank you

Can you see the picture?

I suspect a ram error. If you have two integrated, take one away and test. If it works then you have the culprit, if not you try the other one. So only one installed.

No, this is a standard laptop and I didn't install anything on it

I suspect it is the operating system. Try booting a Linux USB stick (e.g. Ubuntu) and see if it works well.

If so: Back up data (directly from the live system) and install a new operating system (Linux or Windows).
If not: Have your laptop repaired. If you still have a guarantee: contact the seller. If you have no guarantee: go to any computer shop in the nearest town.

Attention: If you create the stick, all data on the stick will be completely deleted!

Yes and? Do you think this one has no RAMs? ^^ Look under your laptop, there should be two screwed lids, one for the Rams and one for the hard drive.

1 year