Why don't the 2 other usb ports go?

Al
3

I have the problem on my laptop on one side 2usb ports or what that means they don't work why? It can't be the device because the USB port works on the other side of the laptop?

ca

Yes it can. The interface of your other two USB ports may be damaged or the optocouplers may no longer work. That must be due to the device.

Co

It depends on what you want to connect. There's USB without power, there may be no external 3.5 "disks without an extra power connection.

Al

A mouse

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