I sold my laptop to a shop…
Everything went great and quickly despite the age… I warned him with the battery that it is dead (true in the display inside and also clearly)
Now for some reason he wants to send the laptop back because it is junk
I acted like this:
Is the guy from the notebook shop right or not?
I showed ALL of the shortcomings in I have photos and also wrote…
What do you think of it?!
If you have not ruled out the guarantee and he can prove to you that it was broken on arrival you have to stick. By the way: Subsequent disclaimer is not so easy.
So, you sold it… What text did you write? Have you correctly excluded the return and, above all, the guarantee - in the advertisement?
I sent it in one piece!
In that case it doesn't matter
I had only written that no return is possible
Do you have a screenshot of your ad? With text and pictures? This way we can better understand who is right in this case.
Congratulations, you are now under warranty. So also for possible reworking - at YOUR expense
No Unfortunately…
I sold it weeks ago
A shop bought it? Did he also look at it to see if there were any defects?
If you have told him that the battery is broken and he wants to buy it anyway, then it is really his own fault. Has a purchase contract been concluded regarding "right of return"? If not, then he can't harm you. If you still have his confirmation in the chat that he still wanted to buy after your warning, I would save it as a screenshot or similar, just to be on the safe side. ^^
Well, your right are your right or not?
Read https://www.juraforum.de/...n-moeglich and https://www.test.de/Verkauf-im-Internet-So-schliessen-Verkaeufer-die-Haftung-aus-4533698-0/
It doesn't bring you anything. You will then need proof that you have sent it as described. But if you should tell the truth and the battery had nothing you are fine, because he will hardly prove that the battery was broken on delivery.
He should first say in detail what he criticized. "such a shot" leaves a lot of room for imagination.
Is the ad still online? Can you show what defects you had listed?
If he refers to one of these, then it is his own fault if he has not read the advertisement carefully.
If he complains about something you did not mention and you have not explicitly excluded the guarantee, you have to take it back.
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Ask him to say what he criticizes without pretending anything.
OK thanks
Yes you have to be liable according to German law if you do not exclude it. This has nothing to do with the eu and is a lay myth.
Something like: "I hereby exclude the EU guarantee" brings you 0.0%
OK thanks
If it is a private purchase, there's no need to point this out correctly. It depends on what the questioner means by "shop".
Oh yes, even with private sales it must be excluded correctly if you do not want to stick
