Big problem with new laptop and windows! -?

Sa
- in Lenovo
13

I bought a new laptop (Lenovo) and it was said that Windows 10 is on it. Now it says, I have to activate Windows, I wanted to do it, but there's always an error code. I'm connected to the internet so it can't be that. But I don't have a product key. It is not in the instructions that came with it and there was no sticker on the laptop either. How can I activate Windows now? I already wanted to contact Windows support but you are only connected to an automatic chat which does not help me. So please, how can I get my laptop to run Windows normally now? And NO I'm not buying a new Windows for 300 euro! I haven't even paid off the money for this laptop (someone loaned it to me). Please answer seriously and helpful if possible.

Ke

Where did you buy the laptop from? At a dealer? Or via private?

Either way. Contact the seller. Especially if you bought the device from a retail outlet, they are responsible for having a device that works as described. Otherwise you have the right to withdraw from the quay contract if the problem can't be solved.

It would be similar with a private purchase. If it was said that Windows is there, but is not the case, it is a kaif under false facts, which legally gives you the right to claim your money back.

How this can be implemented in practice depends on the willingness of the seller to cooperate.

kn

Could you describe to me in more detail how your laptop requires you to activate Windows? Could you send me a picture of it? As you described it, I understand that you can still use the operating system. Is that correct?

Os

You can get a working product key for a few euro on Ebay, I also had to get it because I wanted to keep the old computer in operation and built a new one.

Sa

This is this one, it says "Win 10"

Big problem with new laptop and windows -

https://www.ebay.de/...4055116732

Gu

Ebay auhaha this is not a place to buy leptops

Sa

Brings me very little now. How do I get Windows on this laptop now without having to close my account?

Sa

Unfortunately can't insert pictures here, would send them via dm

En

Windows was there, but without an activation code, to what extent that is the fine English style can now be debated afterwards…

so you need a key

you get in touch with the seller and ask him to send you one… But this depends on the wording in the sales offer - whether the fact of deception / fraud is present or not
or you can buy a key from ebay… Even old win7 / 8 keys can work → if you still have one somewhere. It is important that the key and Windows version match (i.e. Home key to home windows)

Big problem with new laptop and windows -

https://www.ebay.de/...3309763104

this will most likely be a win 7 or 8 key that only works in 90% of the cases → but don't worry… In this case, simply contact the seller and they will send you a correct win10 key if necessary… You just have to know which version you need 32 / 64bit doesn't matter.

Gu

Em i think you have to buy a new windows because the key is already activated.

but I'm not 100 per sure now.

ch

Where did you buy it

Strictly speaking, "Windows 10 installed" does not mean with a license and activated.

Sa

On ebay from a dealer called memory pc

ch

Write to him. You may be lucky.

Otherwise, that would be the moment to switch to GNU / Linux. This is:

-free

-virensicher

- faster than Windows

-zuverlässiger

-and doesn't steal your data.

Ke

Yes, it can be assumed that this version also works fully.

Just contact the seller. If he does not move to Ebay.