Windows 10 does not recognize my headphones or headphones and microphone do not work?
He
Help3242
2
I have a problem plugged my Razer Kraken into my laptop and it doesn't work, neither headphones nor microphone have a picture on them maybe you can help me
au
authorMagic
It is best to contact support or send the device back.
be
beatrice
Does your laptop have the correct audio driver? Does the aptop react somehow when plugging in the device? Normally, he should ask what you've got. Does it recognize other devices such as speakers on the same socket or other headphones?
Are you using the combined 3.5mm connector or the splitter?
