My laptop has recently become extremely slow and also gets hot quickly when I have programs open that require a little more power. Every now and then the laptop has phases where it hardly reacts for 10 minutes, after the 10 minutes everything is fine again. This happens about 3 times in 8 hours. Norton shows me that my PC is running fine and that I don't have any viruses. I also removed a lot from the autostart and uninstalled apps that are superfluous. Files that I don't need every day are also stored on sticks. But no matter what I do, it won't get any faster. Sometimes I can't run the browser and another program at the same time because at least one of the open programs hangs and does not respond. What can I do there? The laptop is 4 years old, my grandma has the same one, but it is already 6 years old and runs better than mine.
HDD installed?
if so against a SATA or m.2 (swap nvme)
if not: format hard drive, install windows clean
What can help is to set up the PC from scratch (backup copies, factory settings, set up again) or to clean it thoroughly. Often dust and dirt accumulates over time, which leads to strong heat development. This in turn leads to thermal throttling (i.e. The PC reduces its performance for safety).
Save files (you may have the most important virus (an anti-virus can't find everything)) and reset Windows. If resetting nothing brings new installation
I'm so free and quote myself from another question for a solution:
How many programs are running in the background? Egg compartment at the bottom right in the taskbar. Look at the colorful little pictures that might be hidden under the up arrow and click on the unnecessary ones with the right mouse button and exit.
So that they don't start again with the next restart, right-click on the taskbar, select the task manager in the menu, go to the autostart tab, click on the unused programs and then click on "deactivate" at the bottom right. Then just restart.
In addition, click on the small battery in the lower right corner of the taskbar and slide the slider in the menu to Best Performance Sometimes the slider isn't there…
Furthermore, you can make PCs faster by deactivating animations and transparency effects. The former is done as follows: Key combination Windows and R, then enter the command "SystemPropertiesPerformance" in the window without the quotation marks and then adjust in the window for optimal performance, but after that, because you click on Apply, the checkmark next to the edges of the screen fonts Set refine, because otherwise it looks absolutely horrible, and then click Apply You can close the window in
Then display the transparency effects by going into the settings, then on personalization and then that should be under colors. In any case, there should be a switch for transparency effects, which you turn off.
Furthermore, you can run the command msconfig again with Windows and R, then navigate to Services in the bar above, select Hide all Microsoft services and then remove the checkmark in front of the services unused software or stop all services. But only after you have hidden all Microsoft services so that you do not deactivate anything important. Then click on Apply and close the window. After a restart the PC should be faster… Oh and you should start again regularly, but real restarts and not off and on, because the quick start standard is moderately activated and does not replace the restart with it.
And, of course, the following: Search for the Control Panel using Windows Search and open it. Then click there on Uninstall programs, the blue font under the large green font Programs. Then you double-click on unused programs and they are then uninstalled, although you sometimes have to do something, but that will be explained to you. When you are done with it, of course start again.
I'm afraid to reset the laptop, I know about it and I'm afraid that I will not be able to cope with the reinstallation. I can't afford a professional at the moment.
That is understandable. Perhaps you know someone who is halfway familiar with it and who can help you (friends / family). Not that much can go wrong in itself.
Otherwise you can also take a look, for example, on YouTube, there are good videos to explain this.
Just don't forget your backups if you want to see your data again.
Take a flashlight and shine it in where the air normally comes out.
The heat pipe has very dense copper fins there in order to dissipate the heat via the air flow of the fan. The only problem is that dust collects there. It often looks as if there's a layer on the lamellas that is as thick and dense as a cellulose handkerchief. It goes without saying that not much air will come out there.
You should open the lower cover (small Phillips screwdriver) and see if there's any dust on the fan.
To remove the dust without dismantling the fan and the heat pipe, you can simply blow very hard where the air always comes out. You have to enclose the gaps with your hands so that the air is really only pushed into there. So blow in there with all your might and put your hands around your mouth so that the air is directed straight into it.
The dust is then of course inside the laptop, so you should also open the housing plate at the beginning so that the dust is blown out and does not stay in the laptop.
This lower, removable plate is used to replace the BIOS battery or to install another hard drive / RAM in the laptop. Often only one RAM slot is occupied and the laptop's RAM can be expanded via the 2nd RAM slot.