Send a laptop back to Otto even though he has opened the packaging?

Ka
2

Can you send a laptop back to Otto even though he has opened the packaging?

li

Naturally,

if you comply with your contractual rights.

If you haven't damaged the goods.

But that's not a clean affair.

Better give it away for Christmas…

Quote:

In order to exercise your right of withdrawal, you must contact us (Otto (GmbH & Co KG), 20088 Hamburg, Tel.: 01806-303030 (call costs: landline 20 cents / call, cellular network max. 60 cents / call), fax: 040-64618571 E-mail address: service@otto.de) by means of a clear declaration (e.g. A letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

We

At Otto you can find all the important information about returns on their homepage.

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