Have brought my laptop for repair because the motherboard was defective, but I could not secure any data before. The motherboard will be the same as the old one. Although I have indicated that the data is important (images, etc.), but then will not synonymous, the hard drive reformatted?
I'm really desperate, because I can't call there: /
I do not think so. They'll build your hard-on, use one of them while she's there (with the operating system and her tools) and at the end they take out theirs and put yours back in. Without your formatting needs.
With the same board usually does not need Formatting werden.Wenn and you have "expresslch" said that the data is important, they will create a backup copy.
Then you either have the data back on the repaired laptop, or you get a CD / DVD / BD with the data.
It is a comp of Acer and was brought to the main office, I had to fill in before, if they read it is the second question.
I hope so too, is an Acer and was brought to the central office, if that is the second question
You wrote laptop on the top… But it does not matter, it works on a PC too.
In that case, it does not matter what they read in the store, because it is more important that the responsible in the center reads it.
Usually they do that… But nobody can guarantee that.
Yes meant laptop too sorry!
One can only hope if I have not had bad luck
If you have "clearly" indicated (and copied from the order), and the data is gone, you could claim damages.
I do not think the order stated that they are not liable for data loss
Well, … Always think positive, then life is much more fun!
That's true!
Let's hope that they will stick to yours.
tip for the next time: not only indicate that the data are important, but also that (at your cost if the old plate is not broken) a new one is installed, and ask for the return of the old. Then you can save your data with a USB adapter, or if it is the plate, hire a data recovery company.