I bought my laptop in Munich from Saturn with a 5-year guarantee, now I moved to my friend's house in Nuremberg a few days ago and the laptop has such a strange noise if you turn it up loud, the Saturn in Nuremberg would repair it even though I did didn't buy there?
Of course, the guarantee by means of the guarantee certificate relates to the device and not to the original place of residence…
Saturn is Saturn
It doesn't matter in which branch you bought the device.
No, I mean, I want to fix it at another branch now
WHO is the guarantor? Saturn or the manufacturer!
Laptop has such a strange noise when you turn it up loud
that could fall under the warranty; ask at Saturn.
extra guarantee contract, what is there?
where bought doesn't matter, Saturn is a corporation
Did I write something to the contrary? No
Saturn is Saturn
You simply register a warranty claim and then follow the instructions.
And for information: The branches don't repair, they send it in to the manufacturer
Since the Saturn stores belong together, that shouldn't be a problem.
I haven't read it, unfortunately signed it blindly, it's a guarantee from the manufacturer
Oh thanks.
Yes____.
Purchase was more than 6 months ago, it can be difficult because of the reversal of the burden of proof. YOU must prove that the damage was already present at the time of purchase.
Saturn can refuse the guarantee.
