What can I do if I can't open a program?

co
2

So I click on it and nothing happens. The other programs on the laptop can all be opened. Normally I would reset the program, but I looked it up and found nothing that could do it. I also uninstalled it and reinstalled it didn't help. I even reset my laptop and it didn't work. I went to fix the problem, didn't work either.

Can someone help me? It's about MovieStarPlanet (a game where you log in. That's why I don't think it has a cache.) What can I do? It works with other friends. Then suddenly it stopped working for me.

Or

Read the following through. This is referred to as deleting the cache and cookies.

https://www.helpster.de/moviestarplanet-geht-nicht-loesungsansaetze_205609

co

The problem is that MSP was only available on the Internet at that time and for a couple of months it has been the case that you can only play it once you have downloaded the program. But it doesn't work on a cell phone with a laptop.