So I wanted to play at the laptop but where I started, it loads so long and can't play because that is infinite! Can someone help me? I can't get into the start menu
Since a new installation will probably be necessary.
The system may be updating. Some updates will be installed at shutdown, others at startup. This can take a while. At times, the information that an update is installed, erroneously gone and the computer seems to be in a loop.
Where exactly does the box hang at the start? Do you see the login screen? Or maybe even the desktop, but it does not load the data final?
For windows starts
Clear. If you have a small dent on the car, you buy a new car.
Why always so brutal and unaware?
It may be that your hard drive is broken, a fault in the system or just an update what you have repeatedly postponed
Could actually be a hanging update.
Do the following: Start your box and press the F8 key while the screen is still black. So really right after pressing the power button. Do not just hold down F8, just press it several times!
Windows will not start then, you come then in the menu of advanced startup options. There you select "Safe Mode" and press Enter. Look, if the box THEN starts up. If she does, start her up. It may be that the look changes a bit, but that does not matter.
Once the box is up, shut it down properly using the Shut Down command and start again, as you usually do. See if it works then and post here again.