Razer Kraken headset microphone not working?

Cr
12

I bought a new headset today, the speakers work well, but the microphone just doesn't want to. The microphone test function does not work either. My microphone is also not muted, what could be the reason?

(I have a laptop, by the way, if the information brings you anything.)

Gr

I have 20 euro headphones and it doesn't work with them, that's normal.

Mi

Have you tried a different slot if there's one?

Se

Did you also select the microphone in the Windows settings?

Se

That's not it

Cr

Yes I have.

Cr

Just tried, but it still doesn't work.

Se

With the cable that connects the headphones to the laptop there's a switch, you have to change it, then it works, have the same headset

Cr

Yes, but should it work with a 130 euro headset?

Cr

Are you sure you have the same headset? Because there's no switch on my cable.

Se

Send a link from yours

Cr
Se

I have exactly the same in green, but I don't know why that's not with you