Does the software of a PC still receive the receipt?

I have the problem that my laptop since yesterday just does not start and no tips help. He still has warranty so I would like to send him. Remain after the repair software such as g-data on the PC?

Not necessarily.

It always depends on what the service does on the computer.

It can therefore be quite, that all data and programs are deleted and you get the computer "virgin" back.

Unless you have with whom a program and backup with order.

Depends on what needs to be done or What is it. If it is repaired and the hard drive is broken, a new one will be installed and the data will be gone, if the error is somewhere else, nothing happens. But can also happen that you get a new device, then the data logically way gone. For cheap equipment, this is usually the case, more expensive will be repaired.

It's a pretty expensive laptop for 1000 euro and I suspect a motherboard is broken 😫