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I'm about to repair the laptop of an old school friend, but I'm stuck. When starting the laptop normally, it takes forever until it is in the login screen. If you sign up it takes about half an hour to be on the desktop. There you can do nothing, except move the mouse.
When trying to reboot the system via USB, the USB device is not recognized.
The laptop is a Lenovo Yoga Book, which was hardly used.
Depending on the age of the laptop, just give back to the dealer and say nothing goes nischt. (Of course, keep all form here)
However, if he has no warranty / guarantee on the device:
If the laptop is on the desktop, ctrl alt and f4 then press the task manager to open more details top left at file new task execute "explorer.exe"
wait if he then the desktop possibly.
From there, it also takes ages to reset the laptop
Alternatively, go to Bios and deactivate Legacy Boot (or something like that).
Can you reset it? Try to boot and reset. If it does not work it's a software problem. That things are not recognized is because they download it. If it is not possible, no chance. Example mouse, which does not radio immediately but a little later and looks if it is compatible
I already tried. So boot and reset. But Windows apparently has this bitlocker stuff.
Did you install a new win? Or what did you install? "best completely new install from CD, if that does not work then it is really a hardware problem.
Return is quite possible, but this is a product of a contract of 1&1. I try this with the Task Manager, but it seemed to me that the explorer did not work, although only the taskbar was visible.
Can you even try explorer.exe to start.
This laptop has no CD drive, have already tried via USB. The USB stick is not recognized. I have to use an adapter (Micro USB to USB 2.0 / 3.0, I do not know exactly).
No, but I have the following error message at startup: C: \ WINDOWS \ system32 \ config \ systemprofile \ Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted and then try again. If the location is on a network, make sure you're connected to the Internet or network, and then try again. If the location can't be found, it may have been moved or deleted.
I've looked, he tells me that all services, except 2 are stopped.
Look here https://www.win-10-forum.de/windows-10-allgemeines/82312-pfad-windows-system32-config-sytemprofile-desktop-verfuegbar.html
I suspect he changed the path. I had something similar.
Then there's something wrong.
I agree
